Analogue industry meeting on digital topics: The “Digital Facility Management” conference in mid-September in Düsseldorf dealt with the digital transformation in FM and related real estate sectors. Accordingly, there was a broad spectrum of participants who, at the invitation of GEFMA, the Karlsruhe Institute of Technology (KIT) and the Management Forum Starnberg, informed themselves about the status quo of the topic. In addition to trends and general developments, the “best practice” examples were particularly in demand, to which Sasse Group also contributed. Executive Board member Finance and Digital Dr. Laura Sasse and Benny Wunderlich, Managing Director UK, shared their extensive practical experience of the Sasse Service App with the audience. They focused on the digital workflow in IFM.
What they reported on data-driven organization, transparency for customers and employees as well as service control in real time met with an intense response. “Our decision to use this tool early on and to actively promote it has given us application knowledge that clearly sets us apart in the FM industry,” Laura Sasse analyses the reactions to the presentation. “We are long past test mode here and can provide real-life experience. In particular, the organizational and economic benefits for clients are convincing across the board.”
For this reason, Sasse Group also sees itself on a very good path to mastering the challenges that come with ESG. Environmental Social Governance – i.e. “environmentally oriented, socially shaped corporate governance” proved to be the focus of the discussions during the conference. “Our industry in particular, where the availability and analysis of data is playing an increasingly important role in efficiency and service quality, finds itself in a strong area of tension here,” said Laura Sasse. “Fishing in the data lake and mining in the data treasures are severely limited by European and German data protection. Therefore, we cannot yet exploit the possibilities for optimal environmental and climate protection in FM. There is still a need for political action here.”