Sasse UK continues substantial growth in mobility contracts
We are setting the standard for mobility hygiene in London and the South West of England.
Sasse UK have successfully secured two new transport contracts in the bus and rail sectors to begin in July 2021 adding to an ever-expanding repertoire of contracts in the mobility sector. Earlier in the year, the UK company was awarded a contract with Tower Transit Operations Limited (TTOL), who have chosen Sasse to deliver services to their Lea Interchange bus depot in east London. Sasse are responsible for the cleaning, shunting and fuelling of 140 buses at the depot and adjoined facilities, services in which Sasse is highly experienced. The contract commenced on 1st July 2021 and has been a great success so far.
Tower Transit Group, a subsidiary of Australian-based public transport company Transit Systems which is part of the SeaLink Travel Group, operates franchised bus services in London and Singapore. This suits the internal strategy of Sasse very well following the inception of our subsidiary in Singapore. At Sasse we offer to take our services around the globe to our international clients
As if this addition to the company portfolio is not enough, Sasse are excited to announce a brand new, first-generation contract award by First MTR South Western Railway. In the UK, this is a major success for the company opening up opportunities for the future. The contract begins on the 12th July 2021, and Sasse will be the first contractor to have been awarded this entirely new hygiene contract. The key responsibilities include daily cleaning and deep cleaning to 179 train stations in London and the south west of England for SWR.
The portfolio of stations covers from London Vauxhall station down into the far south west of England to the coast. The rail network encompasses 230km of track and is a main route for both holidaymakers and commuters alike. Prior to awarding the contract to Sasse, SWR staff were responsible for maintaining the cleaning and hygiene of their stations. Sasse’s proposal to SWR includes the added benefit of Sasse representatives acting as ‘customer service and cleaning ambassadors’ for the SWR network, by providing training on the basic understanding of the SWR network which will help our operatives to provide information and route planning to SWR customer which will further enhance the passenger experience.
In addition to this, we will use QR technology printed onto Sasse Operatives’ visibility jackets. The scannable code will ask ‘How’s my cleaning?’ where anybody with a smart phone can scan the code and provide feedback via the Happiness Index platform.
Our Sasse Cleaning Ambassadors will be empowered with the tools and knowledge to be more than just cleaning operatives, they will become valuable team members as part of the SWR customer experience. Whilst their core responsibilities will be focused on hygiene standards, our ambassadors will play an essential role in supporting SWR colleagues providing an outstanding customer service experience to passengers and the general public.
Prior to the start of the contract on 12th July, SWR requested an ad-hoc deep clean of Wimbledon Station ahead of the annual tennis tournament in June. Sasse’s technical team went over and above expectation and delivered a truly competition-worthy result, presenting the station in it’s best light for the thousands of spectators who would be arriving for the tournament.
As part of the service offering to both TTOL and SWR, Sasse will utilise the bespoke mobile management software, the Sasse Service App, for real time contract performance tracking. The software and hardware will track time and attendance, daily task management, job tickets and auditing in real time with data that can be viewed anywhere in the world with a click of a button. This powerful app works in combination with NFC sticker technology; delivering information to the fingertips of the people, ensuring that regardless of the operative, the tasks are understood and reported back to head office, along with the Client, in real time.