Intercultural competence, good manners, a confident and friendly manner and specialist know-how – these were the selection criteria for Sasse employees who assist passengers at the check-in machines and at the independent baggage check-in kiosk at one of the largest European airports. They act in the name of a renowned airline that wants to offer its passengers a smooth service in dealing with automated processes and strengthen their trust in their brand.

The Sasse-App is a reliable tool for the seamless communication between your administration and your point of contact at Sasse Group. Decentralised units can independently send tickets, requirements or notifications to Sasse Group – any time from anywhere, on site or off site.

The open and constructive dialogue with our client is one of the main pillars of Sasse Service Excellence. We will raise any issues immediately, without beating around the bush. We will take on your desires and requirements with open eyes and ears. We will tackle change and innovation straight on.

Digitalised control and notification processes shorten reaction times and make our work fully transparent for you. The open access to work management and communication creates additional flexibility in day-to-day processes.

We see ourselves as your partner for preservation and adding value. We are a team. This is also the understanding we share with our employees. Every individual employee brings their own qualities to the table: reliability, motivation and a strong work ethic. This is true both for project management as well as routine cleaning jobs.

We maintain stable and trusting business partnerships. Innovation, quick and thorough work as well as straightforward and dynamic action are the keys to this success.

  • Frankfurt Airport
  • Edinburgh Airport

Our specialised and security screened staff reliably take on a variety of services from general facilities management to gate services or cleaning. Additionally they commission or support security personal or ensure a tidy and clean maintenance area. They are also qualified to perform small repair jobs inside aircrafts during turnaround time. No matter what our contract entails: we are 100% committed to the preservation of the investments of our clients as well as to a positive contribution to their added value.

In the terminal buildings, in the jet or in the hangar: When it comes to changing, developing or improving procedures and processes, we can rely on years of experience in the aviation industry. We actively include the competencies and know-how of our employees in the civil aviation industry.

We are prepared for quick reaction times and use the digital advances to further optimise standards, for example via our own App. This way we can provide a basis for seamless operations, just as our clients, and their clients in turn, require. What is more, our integrated services create the best prerequisites to allow our clients to offer their staff a reliable work environment.

Sasse Service Excellence means facilities management that transcends the mere ticking off of boxes and service requirements. We regard each task as a chance for changing and improving our services. Changing markets and a need to adapt the status quo are our motivation for an open and constructive dialogue with our clients. We use these chances – and contribute to their realisation with advice and know-how. All the while we ensure that our services fit seamlessly into the structures and procedures of our clients’ business operations.